Why can't I get the APP to download to my phone?

Even though the APP is free you need to type in your APP store password. The APP is also only available on the latest versions of iOS and Android. Please ensure your phone is updated to the latest firmware.

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  • 0
    Jennifer Schroeder

    I have a note 5 with the latest software version and the app is no where to be found in the play store. I also have a tab 3 that can't locate the app either. 

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