Sending and Receiving Messages | A Step by Step Guide

 

Sending and Receiving Messages—App 2.0 for iPhone, iPad & Android | A Step by Step Guide

(*For the App 1.0 Messaging instructions, scroll down)

The CloudPets App is frequently updated, and these instructions might be slightly different from the latest version of the app.

Before you start messaging, you'll need to have the CloudPets App set up on your mobile device. Access the new App 2.0 at this link:

 

(App 1.0 is no longer available to download on the App Store)

 

Sending Messages To A Profile (Does not require a CloudPet toy)

 *Note: Through the Cloud, messages can be sent from one profile to another from anywhere in the world. But, to protect children from unauthorized messages, your CloudPet can only receive those messages from a device within 30 feet. In the same way, messages can only be sent from your CloudPet to a device within 30 feet. Once in the device, messages have reached the Cloud and can go anywhere! 

  1. Open the CloudPets App and make sure you’re logged in as a parent or adult.
  2. Record your message by selecting the “Record Message” button. Then, on the recording screen, hold down the record button while you’re recording, then release it when you’re done; the message will play back after you record it. (Your message can be up-to 10-seconds long.)
  3. Choose whether to send or re-record your message.
  4. Once you’re happy with your message, choose “Select Recipients.”
  5. If you have more than one CloudPet or more than one child sharing a single CloudPet, choose who to send the message to on this screen, then select the “Send A Message to A Child’s Inbox” button.
  6. Your message will now be delivered to the mobile device that is near the child’s CloudPet. 

Sending Messages To Your CloudPet 

  1. Open the CloudPets app in “Child” mode.
  2. You’ll either get a notification that you have a new message, or you can just select the “My Messages” button, where you’ll see that you have a new message.
  3. Select the new message, then select the "Send to CloudPet" button to send it to your CloudPet.
  4. You’ll get a confirmation on your device and then your CloudPet’s heart will start blinking, letting you know it has a message. 

Listening To Messages On Your CloudPet 

To listen to your message, simple squeeze the blue button on your CloudPet’s left paw. 

Sending A Message From Your CloudPet 

  1. First, record your message. You can do this by squeezing and then letting go of the red button on your CloudPet’s right paw to start recording, and then squeezing and letting go again to stop recording.
  2. The app will tell you when it’s downloading the message. When it’s done, you’ll be able to send, play or delete the message.
  3. To send the message, tap “Send,” and then choose your recipient and select “Send” again.
  4. The message is automatically sent to the cloud through your mobile device. As soon as arrives at the recipient’s profile, they’ll get a notification.

 

Instructions for Sending & Receiving Messages (1.0 App)

Sending Messages To A Profile (Does not require a CloudPet toy)

Through the Cloud, messages can be sent from one profile to another from anywhere in the world. But, to protect children from unauthorized messages, your CloudPet can only receive those messages from a device within 30 feet. In the same way, messages can only be sent from your CloudPet to a device within 30 feet. Once in the device, messages have reached the Cloud and can go anywhere.

  1. Open the CloudPets App in Admin Mode (if you have a parent account, this is your profile rather than your child's; if you are a friend, this is simply your profile screen).

  2. You'll see three icons at the bottom of your screen. The bear holds messages you send to a profile. The envelope holds messages sent from a child’s profile to yours. The microphone opens the message recorder.

  3. To record a message, tap the microphone, then the record icon. Make sure you're close to your device, speak clearly, and limit your message to 10 seconds. Tap stop when you're done recording.

  4. To listen to your message before you send it, tap play. To re-record, tap "X" and start over.

  5. Once you're satisfied with your message, tap the send icon.

  6. Choose the CloudPet profile that belongs to the child you want to get the message. Now the message will post in the child's profile and can be sent to the CloudPet from any device within 30 feet of it. 

Sending Messages To Your Child's CloudPet

  1. Make sure your device's Bluetooth is enabled.
  2. Open the CloudPets App in Child Mode by tapping the child’s profile. You'll see there’s a new message ready to go to your CloudPet, so you'll tap the message icon.

  3. Next, tap the play icon.

  4. Then tap the bear with the green play icon to send the message to your CloudPet.

  5. You'll see a confirmation pop up, then your CloudPet's heart will start blinking to show it has a new message.

Listening To Messages On Your CloudPet

  1. To listen to your message, squeeze your CloudPet's blue paw.

  2. Don’t worry if the message plays back softly. Your CloudPet's volume is set at a nice level so that, if his paw is ever accidentally pressed, he won’t scare anyone with a loud, unexpected message.

Sending A Message From Your CloudPet  

  1. Before your child can send a message from the CloudPet, that CHILD'S PROFILE MUST BE OPEN in the CloudPets App on a device within 30 feet.
  2. Squeeze and release your CloudPet's red paw, then record the message. You’ll know your CloudPet is recording when its heart glows a steady red.

  3. Squeeze and release the red paw again to send the message. Your CloudPet's heart will blink as the message is sent through the Cloud to the child’s profile.

  4. Once the message is downloaded, a pop up will appear to tell you the recording was successful.

  5. You can listen to the message by tapping the play icon, delete it by tapping "X", or send the message by tapping the send icon.

  6. When the Select-Profile pop up appears, tap the profile where the message should go.

     

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7 Comments

  • 0
    Avatar
    5039304502

    I still can't figure out how I am supposed to be able to read a story, and or sing a song on to the cloud pet for my granddaughter when 10 seconds is the maximum message length. If someone can tell me how to do that I would appreciate it! Otherwise I think this is a wonderful way depersonalized and impersonal system of communication! I really like this!

  • 0
    Avatar
    Renee Massart

    Did you figure out how?

  • 0
    Avatar
    Mya West
    Very upset it says compatible with galaxy s 111 but when I go to download app it won't let me saying its not compatible. Please some one help me
  • 0
    Avatar
    shashwat raina

    hey buddies check this out,

    https://www.fiverr.com/shashwatraina/record-any-message-on-behalf-of-india?funnel=bc58b363-4071-42e8-be8c-fa37453021c3

    you tell me your msg ill read it out in an attractive video for whom you ordered this msg.Be it a birthday,or anybody's anniversarry,or just to make your friend feel special.

    Thankyou guys.

    Edited by shashwat raina
  • 0
    Avatar
    Kathy Swafford

    I am thinking I wasted my money I wanted to stay in contact with my grandchild from Illinois to Florida 30 feet is all back to using Skype

  • 0
    Avatar
    Bryan Jones

    I've only just got mine, and it's far from the smoothest system. Basically, there has to be an adult with a mobile phone and the cloudpets app open and in the child's profile for you to send and receive.

    You can send your message from your phone and then it will sit 'in the cloud' until the child's parent opens the cloudpets app. The parent will then see that a message is waiting. They can listen to it and decide if to send it to the pet. Once sent to the pet, its stored on the pet and the red heart flashes. The child can then listen to this whenever they want. For the child to send a message back though, the parent has to be in the room with the phone on, the app open and in the childs profile. When the child records a message it 'should' then get transferred to the parents phone, where they can then decide who to send it too.

    It's far from a perfect system as for the child to send a message a parent has to be hanging around armed with a phone at the ready. If theyre not, the message is never stored and lost. It would be better if the pet held the message until the phone became available, then transferred the message.

  • 0
    Avatar
    Bryan Jones

    ...as for the story reading, this isn't for the adult. The child uses the app on the phone to select and read a story. As the child turns the pages on the phone, the cloudpet acts as a speaker and the story is read out on the pet. Page turning can also be done from the pet using the paws. Blue turn page forward, red turn page back.

    As for the songs, you choose a song in the app, how long you want it to play for and how loud, it then uploads to the pet and starts playing. There's no controlling it once it starts playing.

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