How do I reset my password?

1. Open the CloudPets App on your mobile device
2. Select "Login"

IMG_4744.PNG

3. Enter email address and when prompted to enter your password, select "Forgot Password"

IMG_4745.PNG
4. You will receive an email with instructions on how to complete the process. Your password must be at least 8 characters long and must include one number or one symbol.

**NOTE: Please be sure to check your spam folder. The sender is: no-reply@app.cloudpets.com

 

Have more questions? Submit a request

1 Comments

  • 0
    Avatar
    Tal Weiss 1982

    Im logged to your website and using your app or tells me I have entered the wrong password. Are you using two diffrent databases to store users accounts? Are they not synchronized?!?

Please sign in to leave a comment.
Powered by Zendesk